COMMUNICATION

 

Communication is the number one skill on the planet and is at the heart of effective leadership, wellbeing and organisation success. Let’s work together to solve ineffective communication and decision making in your organisation. The Speakers Institute Corporate Communication training programs focus on achieving clarity, delivering impactful presentations, mastering non-verbal communication, business storytelling, thought leadership, client centricity and communicating with influence.

MULTI-DAY PROGRAMS

 

 

Our multi-day programs are designed to deliver impactful development training that builds on skills over multiple days. Over the program days participants are exposed to new content and most importantly have multiple opportunities to practice these skills with world-class coaching and feedback available to them immediately. 

When it comes to presentations, evidence makes us believe, but stories make us care. Learn how to use the Authority Communication Framework to deliver powerful presentations utilising world leading business storytelling, non-verbal communication and content techniques that positively influence decision makers. This is an intensive program providing participants with advanced skills using stories to deliver successful presentations, pitches and proposals that achieve positive outcomes and immediate action.

 

Key Outcomes:

 

  • Receive invaluable, constant development on business story construct, content, methodology and delivery.
  • Unpack the 4 key areas of non-verbal intelligence to show your story to its full effect.
  • Learn the importance of your presentation start and getting across the likeability factor.

Duration – 4 days (4hrs per day)
Specialisation – Presentation, Human Skills
Suitable for – All Employees

 

Many employees find it daunting to present to C-Suite. Being able to influence, communicate and present effectively to C-Suite, both online and in person, is a critical skill set for every manager and senior manager in your company. Employees will gain valuable insights, learn the language of certainty and effective ways to influence C-Suite. They will understand how to deliver bad news, speak with gravitas and learn powerful body language techniques. They will receive customised feedback to present with confidence, capture attention and achieve buy-in.

 

Key Outcomes:

 

  • Understand C-Suite executives, build rapport and develop a unique value add proposition.
  • Discover how to be certain, communicate and build a trust connection with C-Suite executives.
  • Learn how to manage challenging questions and communicate bad news to C-Suite executives.

Duration – 2 days (4hrs per day)
Specialisation – Presentation, Human Skills
Suitable for – Managers, Emerging Leaders, Senior Leaders

 

Delivering effective online presentations requires having both relevant content and most importantly the body language and non-verbal communication to make a powerful connection with your clients, prospects and colleagues. With a majority of presentations now being delivered online, understanding how to maximise online video technology and use the camera to your advantage is even more important than when presenting in person. Discover the principles of effective presentation and facilitation, both online and in person, to achieve the outcomes of the session, create engaging interaction and manage difficult situations. Facilitating a workshop, process, strategy or a discussion requires a person who can remain neutral and has the primary responsibility to help people explore, learn and change.

 

Key Outcomes:

 

  • Advanced delivery of presentations online including slide to video transitions, engaging an audience, online set-up, and facilitation skills
  • Learn the differences between facilitation, training, coaching and mentoring, and when to use each approach.
  • Be able to facilitate exciting new ideas, learning and decision making, as well as handling conflict and objections constructively.

Duration – 2 days (4hrs per day)
Specialisation – Presentation
Suitable for – All Employees

 

According to science humans are hardwired for stories. Hearing a well told tale literally causes a cascade of brain and hormonal changes that ramp up feelings of excitement, empathy and psychological reward. We help your employees to discover a selection of tools and techniques to enhance their Storytelling and Storyshowing abilities. These improved communication skills will give them the confidence and ability to be more proactive when engaging through the powerful message of story, whether dealing with colleagues, clients or prospects, and sharing the Company Vision or personal story to inspire people to action.

 

Key Outcomes:

 

  • Learn how to structure a story that keeps people engaged and when to use stories for greatest effect.
  • Use the most effective methods of persuasion, motivation and inspiration in Storytelling.
  • Improve presentations with Storyshowing to help connect on a much deeper, more emotional level with their audience.

Duration – 2 days (4hrs per day)
Specialisation – Presentation
Suitable for – All Employees

 

Humans have a habit of turning ideas and thoughts into something complex, when communicating. As they seek to create intelligence through their complex ideas, the reverse occurs as complexity creates a barrier in the mind of the person consuming the information. What people don’t realise is that intelligent people admire simplicity. If you want your employees to succeed, they need to learn the art of communicating complex ideas simply.

 

Key Outcomes:

 

  • How to identify one key idea to present with impact.
  • To create sophistication through simplifying language.
  • Why they need to identify one focus point when presenting data.

Duration – 2 days (4hrs per day)
Specialisation – Presentation
Suitable for – All Employees

 

Develop the potential of your Executive Leaders to become key thinkers and influencers in your company and industry. They will learn how to refine and define their message to have it heard effectively. They will deepen their skills, expand their thinking and learn how to take action on sharing their message powerfully, commercially and globally. We will provide valuable ways to develop your Executive Leaders content, market the content and how to position themselves to become a thought leader with messages that will be heard and engage their audience.

 

Key Outcomes:

 

  • Provide new thought and insight into the differing aspects of their expertise, whilst being a source of inspiration and innovation.
  • Create insights that grab the attention of clients and the media to improve attention in today’s cluttered business environment.
  • Be more proactive with their messages, whether dealing with others in your company or with prospects and clients.

Duration – 2-4x days (4hrs per day)
Specialisation – Presentation, Human Skills
Suitable for – Senior Leaders, C-Suite

 

Clients are hard to find. Do you know how long your clients or prospects’ lifetime value is? Who are the loyal clients who will stay with you indefinitely, unless you give them a powerful reason to leave? Being able to identify, focus on and retain high value clients is at the heart of client centricity. Focus on the right clients and understanding them inside and out, provides a strategic advantage leading to reduced expenses and greater profit long-term. Understand your clients. Truly understanding what the client wants, needs and expects rather than what we think they want or feel is an amazing product or solution, is crucial. Being in a position where your competition will be unable to match the unique human experience you offer your clients, is the key to keeping your clients.

 

Key Outcomes:

 

  • Learn how to shift from being client focused to client centric by truly getting to know your clients.
  • Understand why you need to understand the differences between average, good and great clients and focus on the great clients only.
  • Discover the benefits and habits of a successful client centric approach.

Duration – 3 days (4hrs per day)
Specialisation – Client Centricity, Presentation, Human Skills
Suitable for – Managers, Emerging Leaders, Senior Leaders, C-Suite

 

Many people fall into the mode of quick wins by using product and solution selling, which leads to short and medium term client relationships. To secure the high value long-term client accounts it requires a relationship selling for the new economy approach. Relationship selling is an advanced sales approach that involves establishing connections with high potential future clients, continually adding value, implementing a deep discovery process and creating clarity. To be able to develop deeply embedded trust with C-suite and key decision makers you need the golden triangle of insight, clarity and certainty.

 

Key Outcomes:

 

  • Discover the mindset shift from product and solution selling to relationship selling, so you can secure high value long term deals.
  • Learn advanced communication skills in relationship selling, high level negotiating, deep questioning and closing sales for landing big deals.
  • Understand how to perform under high pressure, handle difficult conversations and resolve conflicts when acquiring and managing large client accounts.

Duration – 3 days (4hrs per day)
Specialisation – Client Centricity, Presentation, Human Skills
Suitable for – Managers, Emerging Leaders, Senior Leaders, C-Suite

 

Without clients, a company doesn’t exist. The experience a client has with your company will determine whether they will engage in repeat business and refer you to other companies. Account management is a crucial element of many managers, directors and executives roles. Your employees will learn effective communication strategies to ensure the client journey from acquisition, to nurturing, and retention is engaging and appropriate. Being able to develop key relationships and understand important lenient touchpoints are an invaluable component of great client experience.

 

Key Outcomes:

 

  • Understand the important communication elements of account management.
  • Learn how to nurture relationships and develop an effective client centric journey.
  • Discover how to maximise client experiences during multiple interactions and develop your ability to acquire, nurture and retain clients, long term.

Duration – 2 days (4hrs per day)
Specialisation – Client Centricity, Presentation, Human Skills
Suitable for – Managers, Emerging Leaders, Senior Leaders, C-Suite

 

ONE DAY INTENSIVES

 

 

One-Day Intensives (ODI) are programs on a specific element of Communication that meets the professional development needs of your organisation. Our ODI programs combine best practice content with industry specific knowledge, individual presentations with feedback and engaging activities for effective learning. Select your program option:

The ability to project ourselves with confidence & certainty, are vital skills in almost every aspect of our professional and personal lives. Confidence is a state that we experience, in our bodies, as a result of cultivating certainty and conviction in what we do, say and believe. We look at the intrinsic motivators behind having confidence and certainty in yourself and the work that you do, so you can better influence and persuade others.

 

Key Outcomes:

 

  • Communicate with emotional intelligence, increasing capacity to be an assertive and confident communicator.
  • Employees project an image of credibility and composure at work.
  • Be confident and assertive whilst truly being their authentic self and reflecting that in their work environment, during meetings and intra-office communications.

Duration – 3hrs
Specialisation – Human Skills
Suitable for – All Employees

 

There is a lot of noise in the marketplace as every company around the world transitions to doing business via video calls. Having the confidence to effectively influence and persuade while presenting online, will enable your employees to inspire change, grab attention and close more deals. Employees will improve their communication skills to communicate effectively at all levels, and project self-assurance and self-confidence when dealing with colleagues, prospects and clients.

 

Key Outcomes:

 

  • Provide new thought and insight, whilst being a source of inspiration and innovation in the company and industry.
  • Communicate with confidence, be more proactive with their messages, and grab the attention of colleagues, prospects and clients.
  • Build rapport, develop relationships, close an important deal and gain the outcomes they desire.

Duration – 3hrs
Specialisation – Human Skills
Suitable for – All Employees

 

With so many video calls and screen fatigue setting in, it can be a real challenge for your employees to hold people’s attention and successfully present online. How do I present in front of a camera, where do I look and how do I use my body language, are all questions your employees are facing when trying to deliver a powerful pitch, presentation or proposal that gets the outcomes they desire. Improve your employees ability to communicate their message effectively to an audience, whilst keeping them engaged and attentive.

 

Key Outcomes:

 

  • Deliver a powerful message or story specific to their audience that uses reasoning and emotional appeal to deliver a message that inspires action.
  • Build structured, engaging presentations that convey ideas and connect with their target audience.
  • Quickly build rapport and credibility to persuade and gain commitment whilst challenging perceptions, driving action or inspiring change.

Duration – 3hrs
Specialisation – Presentation, Human Skills
Suitable for – All Employees

 

Presenting online with energy that excites can be a challenge for your employees, as they present in front of a camera rather than physical human beings. A nervous employee who lacks confidence will come across as insecure, therefore finding it a challenge to build important likeability and credibility. Employees will improve their natural charisma and humour, which will give them more confidence in communicating within the company and externally with clients or prospects.

 

Key Outcomes:

 

  • Be more charismatic and likeable so they seem more magnetic, trustworthy and influential.
  • Quickly build rapport and credibility to persuade their audience via humour and charisma.
  • Be confident and not let self-doubt affect their persona.

Duration – 3hrs
Specialisation – Human Skills
Suitable for – All Employees

 

About to do a presentation but unsure how to create a masterful slide deck? Maybe someone has told you your slides are terrible? Death by Powerpoint… We don’t want this to be your employees. PowerPoint and other types of visual aids can significantly enhance a presentation if properly used. And significantly detract from it if improperly used. Properly used, slides can significantly boost the interest and effectiveness of a presentation. Poorly used, they can significantly damage it. It takes only slightly more effort to do the job well than to do it poorly.

 

Key Outcomes:

 

  • Use slides as a compliment to their presentations and not the main show.
  • Seamlessly transition online and offline between slides and speaking.
  • Ensure slides are simple and impactful.

Duration – 3hrs
Specialisation – Presentation
Suitable for – All Employees

 

Unfortunately most people have very complicated slides, make them hard to read, have too much information and waste the valuable processing power that people have. As a presenter your employees role is to make people think unnecessarily by using a visual aid to amplify, understand and clarify what you are saying. Data visualization teaches your employees how to graphically represent information and data in a way that clearly shows the one important message. We take the complexity element out of charts and graphs, to provide a powerful way to see and understand trends, outliers, and patterns in data.

 

Key Outcomes:

 

  • Create visuals that are easier to understand and tell a story that is so convincing that they almost do the work on its own.
  • Learn how to bring data to life and show stories with data visualization.
  • Understand when to use pie charts, bar charts, line charts, tables and flow charts to appropriately express the right information.

Duration – 3hrs
Specialisation – Presentation
Suitable for – All Employees

 

Delivering an effective message that lands and inspires people to take action requires a well crafted speech. We show your employees how to develop and structure appropriate content so that their audience stays engaged and connected from start to finish. They will learn key frameworks and strategies that can be applied to any speech. Learning powerful tools to moderate their energy, likeability and credibility throughout the speech.

 

Key Outcomes:

 

  • Know their audience, understand the event and learn how to use the theme to their advantage.
  • Understand the importance of keeping it simple and having one key focus.
  • Learn how to craft a powerful start, use stories that matter and finish with an impactful ending.

Duration – 3hrs
Specialisation – Presentation
Suitable for – Senior Leaders, C-Suite

 

Everyone is their own media company today. We all have access to mass communication, daily. No longer in the hands of a few, it is now in our hands. As an employee, they will learn how to position themselves as an industry expert and represent your company in the media. Employees will discover how to become a media spokesperson, build a relationship and speak effectively to the media. We also show them how to use different media platforms to become an expert authority in their specific area or industry.

 

Key Outcomes:

 

  • Positioning themselves at the intersection of thought leadership and intrapreneurship.
  • How to become an industry expert and represent your company with pride through the media.
  • Develop effective strategies to leverage digital and social media platforms to share ideas, research and message both internally and externally.

Duration – 3hrs
Specialisation – Presentation
Suitable for – Senior Leaders, C-Suite

 

Every day we have conversations with colleagues, clients and prospects, but how often are they effective in reaching the outcome they desire? Employees will learn how to gain clarity on their intention of a conversation, understand what to say and how to say it, and the importance of being present. We teach your employees powerful questioning and listening skills to engage and connect at a deeper level. They will discover how to handle conflict and objections during conversations to ensure a positive outcome

 

Key Outcomes:

 

  • Discover how to set their conversation intention, increase engagement and finish their conversation with an effective outcome.
  • Develop their ability to be an active listener and hold multiple viewpoints.
  • Learn what to do and what not to do during online and face-to-face conversations.

Duration – 3hrs
Specialisation – Human Skills, Client Centricity
Suitable for – All Employees

 

The Covid-19 pandemic has required your employees to develop new skills as they face pitching proposals and ideas in a world of remote working and a strained global economy. To secure important contracts and sales, your employees are required to learn how to pitch and positively influence their clients and prospects online. We teach your employees how to effectively communicate their pitch in a positive manner that will help them influence those they are pitching to with a ‘Call to Action’ as the desired result.

 

Key Outcomes:

 

  • Affect positive change in their work and own personal life by confidently pitching their idea quickly, with purpose.
  • Reach their audience personally with certainty and charisma.
  • Pitch ideas to their manager, colleagues, clients or prospects, with credibility, clarity and effectiveness to inspire action.

Duration – 3hrs
Specialisation – Presentation, Client Centricity
Suitable for – All Employees

 

As your employees progress into senior manager, director and executive roles they are faced with closing larger deals. We will teach your employees how to close the big deals that matter. Effective planning, understanding the problem you are solving and focusing on your value proposition are fundamental to closing a deal. Being aware of who the decision makers are and how decisions are made in a company is crucial for successfully closing a deal. Having the conviction and certainty that their solution is the ideal option for the client ensures they are in the best position to close a deal.

 

Key Outcomes:

 

  • How to prepare both their content and their mindset for the final deal call to maximise the chances of a successful close.
  • Strategies to ensure they focus on their value proposition, and the single one or two most important issues that they will solve for the client.
  • The 5 most powerful non-verbal modalities to guarantee the client’s confidence in your employees and company as a potential business partner, particularly when objections and roadblocks are raised.

Duration – 3hrs
Specialisation – Presentation, Client Centricity
Suitable for – All Employees

 

Without clients, a company doesn’t exist. The experience a client has with your company will determine whether they will engage in repeat business and refer you to other companies. Account management is a crucial element of many managers, directors and executives roles. Your employees will learn effective communication strategies to ensure the client journey from acquisition, to nurturing, and retention is engaging and appropriate. Being able to develop key relationships and understand important lenient touchpoints are an invaluable component of great client experience.

 

Key Outcomes:

 

  • Understand the important communication elements of account management.
  • Learn how to nurture relationships and develop an effective client journey.
  • Develop your employees ability to acquire, nurture and retain clients, long term.

Duration – 3hrs
Specialisation – Presentation, Client Centricity
Suitable for – All Employees

 

We can also add value to your internal Wellbeing programs and events by delivering an One-Day Intensive (see above) topic or some other aspect of Wellbeing slotted into your internal programs, summit or conference. We can incorporate an established or customized session or workshop, of any length, that aligns with the aim and outcome of your program.

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