To remain relevant in today’s workforce we require a growth mindset where we are coachable and open to feedback. A mindset where we believe our talents can be developed through constant learning and development, intentional practice, and seeking feedback from others. We not only learn from receiving feedback but also from providing effective feedback to others in a formal and non-formal environment. Effectively share areas for improvement by separating the problem from the person. Everyone has room to improve, and every employee has powerful insights and perspectives that can help each other continually grow and evolve.

Key outcomes:

• • Learn how to shift from being a cheerleader to reinforcing positive behaviour;
  • Discover how to share important critical feedback in a non-personal manner; and
  • Develop the skills to be coachable and open to receive feedback with grace.