Achieving success in this working environment, both now and in the future, requires taking the lessons from the past and reframing them for the present in order to confront the uncertainty of the future. The Covid-19 pandemic has accelerated our need for adaptability and agile innovation, and revealed our vulnerabilities and gaps in our business models. It has led to blurred boundaries, fluid collaborations and pressure to be more agile. Sometimes we need to take a low risk approach of retooling our existing business model and focusing on resourcefulness versus resources, and other times we need to use visioning and a futuristic mindset to disrupt the way we work. By improving your effectiveness in giving feedback, offering rewards and coaching, you will learn how to create and sustain team momentum while managing periods of change, conflict or crisis. For many the accelerated digitisation has led to challenges in leading remotely and in a complex, cross-border and multi-cultural environment.