Art of Influence and Negotiating

As leaders working on projects you are regularly negotiating time, finances, people, changing expectations and other priorities. Negotiating can be very challenging at times, especially when there are big differences in opinion, there has been a major crisis moment and you are under time pressure.

Effective negotiating requires the ability to influence your leaders, clients, team members and also yourself, internally. The negotiation dynamic involves understanding the relationships, leverage and position you have before you reach the negotiation table.

Learning powerful questioning, listening skills and observing human behaviours is crucial to influence strategy, build coalitions, address key issues and achieve desired outcomes

The art of effective negotiation requires preparation, people skills and the power of silence. Knowing how to build trust, ask the right questions, focus on value and make it feel like their decision, are important steps to a successful negotiation. The Art of Negotiation requires discipline, patience and grit.

In this 4hr online program you will improve your ability to:

  • Learn the skill of influence in negotiating situations.
  • Discover why active listening, being calm and avoiding emotional attachment are their most valuable assets when negotiating.
  • Understand why it’s important to first ask the questions to determine the what, before they speak the how.

Duration: 4hrs

Specialisation: Leading People, Client Centricity

Suitable for: All Employees

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